What it actually looks like

Care that holds both, from first visit to graduation and beyond.

A licensed Muslim therapist and a vetted imam or chaplain, on one shared care plan. Thirteen moments from intake to graduation — the actual screens, sessions, and messages.

Aisha and her two providers are composites — Zaha’s real bench is on the providers page. The protocols, screens, and pricing are real.

1 · Starting

Starting

Pick a program, answer an intake that takes the faith part seriously, and we do the matching.

01 Day 0–1 · Intake · ~12 minutes

An intake that asks the questions no one else asks.

The intake has three parts. Clinical (symptoms, history, medications, safety). Spiritual (the tradition you grew up in or learn from, the scholars and language you actually trust, what you want named in the room). Practical (gender preference for both seats, time zone, language).

You give us the details. We do the matching. A clinician on staff reads your intake before pairing you.

Therapist alone
PHQ-9, GAD-7, intake form. Faith never named.
Imam alone
A 5-minute phone call. No assessment.
Zaha
Clinical, spiritual and practical. One form, ~12 minutes.
Step 6 of 10 · Spiritual fit

How would you like your spiritual advisor to engage with the clinical work?

Stay separate: clinical is clinical, spiritual is spiritual
Light cross-talk: aware, but not directive
Active partnership: coordinate weekly
Languages your spiritual advisor should be comfortable in
English, comfortable using Arabic phrases (Qur'an, du'a)
Urdu, in addition to English
English alone is fine
Anything you want named (or not named) in the first session?
Please don't make me explain what waswasa is. I'd like to be met where I am.
2 · Matching

The matching

Matched by hand across the clinical and the spiritual. Never an algorithm.

02 Day 1–2 · Behind the scenes

We match you on the details you gave us.

Four things bind every match: the therapist’s state licence, documented experience with what you’re carrying, language, and real schedule overlap. The rest is judgment — chemistry, pace, how a particular advisor’s register lands — and a person weighs it by hand, reading everything you shared. Nothing about the pairing is automated.

03 Day 2 · Match reveal · email

The email that says: we found two people who already understand.

A short, warm email with both names, both bios, and a sentence about why this pair — written by a real person and sent from care@zaha.health.

You have 72 hours to accept, see someone else (the next pair comes within a business day), or pause.

04 First week · If it isn’t right

If your pair isn’t right, the window is the first week.

Any time before your first session you can change therapist, imam, or both — no reason required, no charge, no waitlist. After the first session, swaps go through a clinician’s review and are timed to a natural break, because re-pairing mid-work is hard on everyone.

You can cancel the program at any time. Unused sessions are refunded pro-rata; we keep your records for 90 days in case you come back, then delete them on request.

The first-week window, in three steps.

  1. 1You request a change (therapist, imam, or both) any time before your first session.
  2. 2A clinician on staff reviews within 48 hours and proposes two new pairings.
  3. 3Your old provider closes warmly with a short transfer note. Your new pair has it before you meet.
3 · Beginning

The beginning

A welcome that isn’t a form, a workbook that isn’t a worksheet, and a first session with both providers at the same table.

05 Day 3 · Welcome & workbook

A welcome written for you, not at you.

Within 24 hours of accepting, three things land in your portal: a note from your therapist, a note from your spiritual advisor, and your program workbook — each week pairs a clinical exercise with a spiritual companion on facing pages.

Note from your therapist
Layla Haddad

"I read your intake. Wudu is where it shows up loudest, but I see the wider system in your answers: the prayer-cycle doubt, the post-dhikr checking, the second-guessing in recitation. Twelve weeks of ERP across the constellation. We start narrow and widen the lens. This isn't a system you're going to debug, sister. There is no failing here."

Note from your spiritual advisor
Imam Yusuf Patel

"As-salamu alaykum, sister. Your  wudu  is not broken. We will sit with that, and with the Prophet's ﷺ gentleness on the question, together."

A Zaha program
Yaqeen.
Beyond waswasa, toward certainty.
12 weeks · Therapist and spiritual advisor
Your workbook
Yaqeen: twelve weeks toward certainty
36 pages · PDF + printable · the full constellation: wudu, prayer doubt, recitation, dhikr
Download PDF
06 Day 5 · Joint kickoff · 60 min

The first session is a three-person room.

Sixty minutes, all three of you. The therapist opens with a clinical frame, the imam offers a brief reflection, and you speak first on what you want this season to do. By the end you have two or three goals, a weekly cadence, and clarity on what each provider holds.

Two joint sessions bookend the program — this one and graduation. The midpoint, in between, is held with your imam alone.

You Aisha
Therapist Layla Haddad
Imam Imam Yusuf Patel
Kickoff agenda · live on screen
0:00Brief reflection or du'a led by the imam, your call
0:05Clinical frame from therapist: what we heard in your intake
0:15You speak first, on what you want this season to do
0:30Goals drafted together · one clinical · one spiritual · one practical
0:45Cadence & cross-talk: weekly therapy · one midpoint reflection with imam · who messages whom
0:55Closing: what each of us is holding
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4 · The work

The work

Weekly therapy, a shared room between sessions, and your providers coordinating behind the scenes.

07 Weekly · Therapy · 50 min

A weekly hour of clinical work, honest about its lane.

Therapy is therapy: evidence-based and modality-appropriate for the program. What’s different is that your therapist isn’t tip-toeing around your faith — she has been briefed on it, knows what your imam is preparing for the midpoint, and treats both as load-bearing.

If you named a second language at intake, Arabic phrases and Qur’anic citations stay untranslated where the original carries the meaning, and key fiqh terms can be discussed in that language when it helps. The clinical work itself stays in English.

08 Always-on · Client portal · shared room

The shared room, where the three of you keep talking between sessions.

A thread between your therapist, your imam and you, for the small things that aren’t worth a session: a hard wudu on Tuesday, a verse that landed, a question for the imam that came up in therapy.

It’s not a 24/7 hotline — replies come within one business day — and it’s not therapy or fatwa. It’s continuity.

One exception. Crisis never waits for us: anything about self-harm, harm to others, or imminent risk means 988 or 911 first, every time. Risk content posted in your rooms is routed to your providers the same day, and your safety plan — built with your therapist in week one — is where your crisis numbers already live.

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Pinned
M
Y
Shared room 2:14p
Imam Yusuf: "And remember Me — I will remember you." Sit with that...
Direct
M
Layla Mon
Logistics for Wed's session, recording on?
Y
Imam Yusuf Sun
The hadith on doubt and certainty, let me find the exact wording...
Care team
Z
Zaha care · scheduling Apr 22
Mid-program reflection booked for May 12.
M
Y
Shared room · three of you
Aisha · Layla Haddad · Imam Yusuf Patel · replies ≤24h
Tuesday · Week 5
9:14pYou
Salam. Rough wudu tonight. Did it three times before I stopped myself. The exposure plan from Wed felt impossible. Sending this so I don't sit on it.
A
M
LaylaTherapistWed 8:02a
Aisha, you sent it instead of sitting on it. That is the work this week. 7/10 was always going to feel impossible the first time. Bring the log Wednesday; we'll re-calibrate the ladder. You didn't fail. That's data.
Y
Imam YusufImamWed 9:41a
Sister, Allah says in the Qur'an: "Fadhkuruni adhkurkum — remember Me, I will remember you" (al-Baqarah 2:152). The verse doesn't ask for a perfect wudu. It asks for a turning. Three turnings is still three turnings. Sit with that until Wednesday.
10:02aYou
Thank you both. I'm going to bring the log.
A
Write to your room…
09 Always-on · Behind the curtain

The provider room, where they coordinate with your consent.

Your therapist and spiritual advisor have their own private thread inside the same portal, where they share notes, flag concerns, and align on the care plan. You don’t see the verbatim thread, but you’ve consented to it, and you can read a redacted summary anytime.

Three things you can verify, anytime
  1. Frequency. The portal shows when each provider last posted to the thread. If it's been more than two weeks, ask why.
  2. Substance. The redacted summary shows the shape of what they're discussing: goal progress, concerns, asks of each other. Never your verbatim quotes.
  3. The reviewer. Zaha reads the thread weekly as part of quality review. The note appears in your view, dated.
Therapist alone
No coordination. No coordination needed.
Imam alone
No formal coordination, no record.
Zaha
Logged provider thread, and a redacted summary you can read.
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M
Y
Provider room · client view: redacted summary
Logged thread. You consented to provider coordination at intake. Toggle in Privacy.
Redacted summary · last 7 days
M
LaylaTherapist · noteMon
Care plan goal 1 (clinical): ERP ladder progress: Aisha completed level 3 of 5 this week. Concern: Tuesday spike. Posted in shared room; addressed.
Ask of imam (for midpoint): If natural, anchor reflection in "And remember Me." Aligns with the ladder.
Y
Imam YusufImam · noteTue
Spiritual goal: shifting from "perfect wudu" frame to tawakkul frame.
Observed: Strong response to companion stories on imperfection. Plan for midpoint: Anchor on hadith of the man whose wudu was repeated, gently. Will use the verse Layla suggested.
Z
Zaha care teamWeekly reviewWed
Reviewed. Pair is in alignment. Mid-program reflection scheduled. No flags.
What you don't see, and why. Specific session content stays in each provider's clinical record, separate from this thread. The provider room shares care plan progress, concerns, and alignment, never verbatim quotes. You can revoke provider-to-provider sharing in privacy settings at any time; the program continues, the coordination stops.
10 Weekly · Care plan

One care plan, in plain language, updated each week.

Two or three goals — one clinical, one spiritual, sometimes one practical — each with a percent-complete you and both providers agree on, and each tagged with which provider holds it. The numbers come from observable evidence: completed ladders, missed prayers honestly logged, check-in responses.

Your care plan

Week 6 of 12
Reduce wudu repetition to ≤1 cycle, 5 days/week62%
Held by LaylaERP ladder · level 3 of 5 cleared+12% this week
Move from "perfect wudu" to tawakkul frame48%
Held by Imam Yusuf3 reflections loggedsteady
Sleep ≥7h, 5 nights/wk (relapse driver)75%
Practical5/7 nights last week
11 Midpoint · Your imam · 45 min

The midpoint, one session with your imam.

Halfway through, you sit with your imam alone for forty-five minutes: not therapy and not a halaqa, a structured reflection on the work so far. Your therapist isn’t in the room; with your consent, they get a short readout afterward.

A private check-in opens in your portal a few days before — five quiet questions, visible only to you and the Zaha care team. If something needs raising about either provider or the plan, this is where it surfaces, on your timeline.

5 · Beyond

Graduation, and beyond

The work has an end. We mark it, and the door stays open.

12 Last week · Graduation · joint · 60 min

A graduation, not a discharge.

The last session is the three of you again. The therapist names what changed clinically, with measurements. The imam offers a closing reflection or du’a. And we ask you to design one small thing that marks this season ending — a letter to your future self, a specific du’a, a walk you take alone.

Graduation · Yaqeen · Week 12

What you carry forward.

Clinical · Layla

ERP ladder cleared 5/5. Wudu repetition: 6.4/wk → 0.8/wk. Three relapse triggers named, with plans. CBT log discontinued.

Spiritual · Imam Yusuf

Frame moved from "perfect wudu" to tawakkul. Two practices stay: the verse you carry, the breath before niyyah. The hadith you'll re-read.

13 After · What stays open

What stays open after the program ends.

The program ends; the relationships don’t have to. After graduation there is a quiet alumni tier at $60/month: one optional therapy session a quarter, one optional imam reflection a quarter, and the shared room at a slower cadence. You can pause, come back, or start a new program later with a shorter intake.

Individual sessions, for graduates and current clients only. A 50-minute clinical session with your therapist ($180), a 45-minute spiritual-care session with your advisor ($150), or a 60-minute joint session with both ($260), booked from your portal.

Therapist alone
Start over when you need help again.
Imam alone
Hope you can still reach him.
Zaha
Standing alumni tier · same pair · slower cadence.

Care that holds both.

Two providers, one plan, fitted to you. That is what we mean.

Ready when you are

Start where it makes sense for you.

If something here matches what you've been carrying, the next step is small. Twelve minutes for an intake, a 72-hour window to meet your pair, and a first session within the week.

Join the waitlist → See the six programs

Or if you're not sure which program fits: read more in Resources · or email us and a real person will reply.