What it actually looks like

Care that holds both, from first visit to graduation and beyond.

A licensed Muslim therapist and a vetted imam or chaplain, on one shared care plan. Thirteen moments from intake to graduation.

Aisha and her two providers are composites — Zaha’s real providers are on the providers page. The protocols and pricing are real; the screens are illustrations of the launch portal.

The short version

  1. You pick a program and fill in one intake form that asks about your faith as seriously as it asks about your symptoms.
  2. We build the pair by hand — a therapist licensed where you live and a spiritual advisor matched to what you asked for. You have 72 hours to accept them, ask for a different pair, or pause.
  3. The program runs on one rhythm: a joint kickoff with both providers, weekly therapy, a midpoint session with your spiritual advisor, and a joint graduation. They write to each other in one thread, with your consent, and you can ask for a copy of your record at any time.
  4. Graduation is a session, not a discharge — what changed, what you carry forward, and an alumni tier if you want to keep the same pair at a slower cadence.

The rest of this page is the same program in thirteen moments, with the sessions, the messages and the screens.

1 · Starting

Starting

Pick a program, answer an intake that takes the faith part seriously, and we do the matching.

01 Day 0–1 · Intake

An intake that asks the questions no one else asks.

The intake has three parts. Clinical (symptoms, history, medications, safety). Spiritual (the tradition you grew up in or learn from, the scholars and language you actually trust, what you want named in the room). Practical (gender preference for both seats, time zone, language).

You give us the details. We do the matching. Every match is made by hand. Nothing about it is automated.

Therapist alone
PHQ-9, GAD-7, intake form. Faith never named.
Imam alone
A 5-minute phone call. No assessment.
Zaha
Clinical, spiritual and practical. One form, ~12 minutes. The clinical screening is scored on the form, before anyone meets.
Step 6 of 10 · Spiritual fit

How would you like your spiritual advisor to engage with the clinical work?

Stay separate: clinical is clinical, spiritual is spiritual
Light cross-talk: aware, but not directive
Active partnership: coordinate weekly
Languages your spiritual advisor should be comfortable in
English, comfortable using Arabic phrases (Qur'an, du'a)
Urdu, in addition to English
English alone is fine
Anything you want named (or not named) in the first session?
Please don't make me explain what waswasa is. I'd like to be met where I am.
2 · Matching

The matching

Matched by hand across the clinical and the spiritual. Never an algorithm.

02 Day 1–2 · Behind the scenes

We match you on the details you gave us.

Five things bind every match: the therapist’s state license, documented experience with what you’re carrying, language, real schedule overlap, and whether we can place the spiritual seat in your state — that one is not universal yet, and we tell you before we match you, not after. The rest is judgment — chemistry, pace, how a particular advisor’s register lands — and a person weighs it by hand.

03 Day 2 · Match reveal · email

The email that says: we found two people who already understand.

A short, warm email with both names, both bios, and a sentence about why this pair — written by a real person and sent from care@zaha.health.

You have 72 hours to accept, see someone else (the next pair comes within a business day), or pause.

04 First week · If it isn’t right

If your pair isn’t right, the window is the first week.

Through the end of your first joint session you can change therapist, imam, or both — no reason required, no charge, no waitlist, and we rematch within 3 business days. After that, swaps are timed to a natural break in the work, because re-pairing mid-work is hard on everyone.

You can leave the program at any time; a session cancelled inside 24 hours may carry a fee of up to half your weekly rate, as the terms set out. Your clinical record stays with your therapist, who is required to keep it for the period their state license sets — typically seven to ten years. What Zaha holds beyond that is set out in the privacy policy.

The first-week window, in three steps.

  1. 1You request a change (therapist, imam, or both) any time through the end of your first joint session.
  2. 2We build you a new pair on the same five binds and come back within 3 business days.
  3. 3Your old provider closes warmly with a short transfer note. Your new pair has it before you meet.
3 · Beginning

The beginning

A welcome that isn’t a form, a workbook that isn’t a worksheet, and a first session with both providers at the same table.

05 Day 3 · Welcome & workbook

A welcome written for you, not at you.

After you accept, three things land in your portal: a note from your therapist, a note from your spiritual advisor, and your program workbook — each week pairs a clinical exercise with a spiritual companion on facing pages.

Note from your therapist
Layla Haddad

"I read your intake. Wudu is where it shows up loudest, but I see the wider system in your answers: the prayer-cycle doubt, the post-dhikr checking, the second-guessing in recitation. Twelve weeks of ERP across the constellation. We start narrow and widen the lens. This isn't a system you're going to debug, sister. There is no failing here."

Note from your spiritual advisor
Imam Yusuf Patel

"As-salamu alaykum, sister. Your wudu is not broken. We will sit with that, and with the Prophet's ﷺ gentleness on the question, together."

Your workbook
Yaqeen: twelve weeks toward certainty
PDF + printable · the full constellation: wudu, prayer doubt, recitation, dhikr
↓ Download PDF
06 once both providers have accepted · Joint kickoff · 60 min

The first joint session is a three-person room.

Sixty minutes, all three of you. Your therapist opens: two providers, one plan, and you never carry messages between them. Then you tell your story, uninterrupted, and neither provider re-interviews you. Your therapist reflects two or three themes, plainly, with no diagnostic labels in the room. Your spiritual advisor reflects the spiritual texture, and you correct either of them. By the end you have a care plan drafted on screen: three goals, each with an owner and a cadence.

Two joint sessions bookend the program — this one and graduation. The midpoint, in between, is held with your imam alone.

You Aisha
Therapist Layla Haddad
Imam Imam Yusuf Patel
Kickoff agenda · live on screen
0:00Your therapist opens: two providers, one plan
0:05You tell your story, uninterrupted · neither provider re-interviews you
0:20Your therapist reflects two or three themes · no diagnostic labels in the room
0:30Your imam reflects the spiritual texture · you correct either of them
0:40Care plan drafted on screen · three goals, each with an owner and a cadence
0:55One closing sentence each · logistics and next week
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4 · The work

The work

Weekly therapy, a shared room between sessions, and your providers coordinating behind the scenes.

07 Weekly · Therapy · 50 min

A weekly session of clinical work, honest about its lane.

Therapy is therapy: evidence-based and modality-appropriate for the program. What’s different is that your therapist isn’t tip-toeing around your faith — she has been briefed on it, knows what your imam is preparing for the midpoint, and treats both as load-bearing.

If you named a second language at intake, Arabic phrases and Qur’anic citations stay untranslated where the original carries the meaning, and key fiqh terms can be discussed in that language when it helps. The clinical work itself stays in English.

08 Always-on · Client portal · shared room

The shared room, where the three of you keep talking between sessions.

A thread between your therapist, your imam and you, for the small things that aren’t worth a session: a hard wudu on Tuesday, a verse that landed, a question for the imam that came up in therapy.

It’s not a 24/7 hotline — your providers reply during their working week — and it’s not therapy or fatwa. It’s continuity.

One exception. Crisis never waits for us: anything about self-harm, harm to others, or imminent risk means 988 or 911 first, every time. Risk content posted in your rooms is routed to your providers the same weekday, which is why 988 comes first. Your safety plan, built with your therapist in week one, is where your crisis numbers already live.

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Pinned
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Y
Shared room 2:14p
Imam Yusuf: "And remember Me — I will remember you." Sit with that...
Direct
M
Layla Mon
Logistics for Wed's session, recording on?
Y
Imam Yusuf Sun
The hadith on doubt and certainty, let me find the exact wording...
Care team
Z
Zaha care · scheduling Apr 22
Mid-program reflection booked for May 12.
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Y
Shared room · three of you
Aisha · Layla Haddad · Imam Yusuf Patel · replies during the week
Tuesday · Week 5
9:14pYou
Salam. Rough wudu tonight. Did it three times before I stopped myself. The exposure plan from Wed felt impossible. Sending this so I don't sit on it.
A
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LaylaTherapistWed 8:02a
Aisha, you sent it instead of sitting on it. That is the work this week. 7/10 was always going to feel impossible the first time. Bring the log Wednesday; we'll re-calibrate the ladder. You didn't fail. That's data.
Y
Imam YusufImamWed 9:41a
Sister, Allah says in the Qur'an: "Fadhkuruni adhkurkum — remember Me, I will remember you" (al-Baqarah 2:152). The verse doesn't ask for a perfect wudu. It asks for a turning. Three turnings is still three turnings. Sit with that until Wednesday.
10:02aYou
Thank you both. I'm going to bring the log.
A
Write to your room…
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09 Always-on · Behind the curtain

The provider room, where they coordinate with your consent.

Your therapist and spiritual advisor have their own private thread, where they share notes, flag concerns, and align on the care plan. You don’t see it. You consented to it at intake, you can withdraw that consent at any time, and the record your therapist keeps is yours to ask for.

Two things you can always do
  1. Ask for your record. The record your therapist keeps is a professional record under their own licensing board’s rules. You can ask for a copy, and ask for anything you believe is wrong in it to be corrected. Ask your therapist directly, or email us and we route it.
  2. Withdraw the sharing. Tell either provider or email us, at any time. What that means for the program is spelled out below.
Therapist alone
No coordination. No coordination needed.
Imam alone
No formal coordination, no record.
Zaha
Logged provider thread, with your consent. Your record on request.
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Provider room · what you don’t see
Logged thread. You consented to provider coordination at intake. Toggle in Privacy.
Provider notes · last 7 days
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LaylaTherapist · noteMon
Care plan goal 1 (clinical): ERP ladder progress: Aisha completed level 3 of 5 this week. Concern: Tuesday spike. Posted in shared room; addressed.
Ask of imam (for midpoint): If natural, anchor reflection in "And remember Me." Aligns with the ladder.
Y
Imam YusufImam · noteTue
Spiritual goal: shifting from "perfect wudu" frame to tawakkul frame.
Observed: Strong response to companion stories on imperfection. Plan for midpoint: Anchor on hadith of the man whose wudu was repeated, gently. Will use the verse Layla suggested.
Z
Zaha care teamWeekly reviewWed
Reviewed. Pair is in alignment. Mid-program reflection scheduled. No flags.
What you don't see, and why. Specific session content stays in each provider's clinical record, separate from this thread. The provider room shares care plan progress, concerns, and alignment, never verbatim quotes. You can withdraw your consent to provider-to-provider sharing at any time, by telling either provider or emailing us. Be clear about what that means: the coordination is the care here, so withdrawing it ends the program rather than continuing it without them talking. If what you want is a different pair, ask for that instead — that we can do without ending anything.
10 Weekly · Care plan

One care plan, in plain language, updated each week.

Two or three goals — one clinical, one spiritual, sometimes one practical — each with a percent-complete you and both providers agree on, and each tagged with which provider holds it. The numbers come from observable evidence: completed ladders, missed prayers honestly logged, check-in responses.

Your care plan

Week 6 of 12
Reduce wudu repetition to ≤1 cycle, 5 days/week62%
Held by LaylaERP ladder · level 3 of 5 cleared+12% this week
Move from "perfect wudu" to tawakkul frame48%
Held by Imam Yusuf3 reflections loggedsteady
Sleep ≥7h, 5 nights/wk (relapse driver)75%
Practical5/7 nights last week
11 Midpoint · Your imam · 45 min

The midpoint, one session with your imam.

Halfway through, you sit with your imam alone for forty-five minutes: not therapy and not a halaqa, a structured reflection on the work so far. Your therapist isn’t in the room; with your consent, they get a short readout afterward.

A private check-in opens in your portal a few days before — five quiet questions, visible only to you and the Zaha care team. If something needs raising about either provider or the plan, this is where it surfaces, on your timeline.

5 · Beyond

Graduation, and beyond

The work has an end. We mark it, and the door stays open.

12 Last week · Graduation · joint · 60 min

A graduation, not a discharge.

The last session is the three of you again. The therapist names what changed clinically, with measurements. The imam offers a closing reflection or du’a. And we ask you to design one small thing that marks this season ending — a letter to your future self, a specific du’a, a walk you take alone.

Graduation · Yaqeen · Week 12

What you carry forward.

Clinical · Layla

ERP ladder cleared 5/5. Wudu repetition: 6.4/wk → 0.8/wk. Three relapse triggers named, with plans. CBT log discontinued.

Spiritual · Imam Yusuf

Frame moved from "perfect wudu" to tawakkul. Two practices stay: the verse you carry, the breath before niyyah. The hadith you'll re-read.

13 After · What stays open

What stays open after the program ends.

The program ends; the relationships don’t have to. After graduation there is a quiet alumni tier at $60/month: one optional therapy session a quarter, one optional imam reflection a quarter, and the shared room at a slower cadence. You can pause, come back, or start a new program later with a shorter intake.

Individual sessions, for graduates and current clients only. A 50-minute clinical session with your therapist, a 45-minute spiritual-care session with your advisor, or a 60-minute joint session with both, priced and booked from your portal.

Therapist alone
Start over when you need help again.
Imam alone
Hope you can still reach him.
Zaha
Standing alumni tier · same pair · slower cadence.

Care that holds both.

Two providers, one plan, fitted to you.

Ready when you are

Start where it makes sense for you.

If something here matches what you've been carrying, the next step is small. An intake, a 72-hour window to meet your pair, and a first session seven to ten days after that.

Join the waitlist → See the six programs

Not sure which program fits? Read more in Resources, or email us and a real person will reply.